Shipping Policy — The Sash
Last updated: [date]
- Service area: We ship across India.
- Processing time: 1–2 business days for ready stock. Sale events may take 2–4 business days.
- Transit time: Metro 4–8 days, Non-metro 8–14 days.
- Carriers: Shiprocket partner network (Delhivery, Bluedart, etc.).
- Fees: Free shipping on orders over ₹1499; below that, standard charges shown at checkout.
- COD: Available on eligible pincodes. COD fee may apply. Please keep exact change.
- Order tracking: You’ll receive a tracking link by email/SMS after dispatch.
- Undeliverable/attempts: 2–3 delivery attempts. If undelivered, the order auto-returns and we’ll contact you.
- Address changes: Before dispatch only. Contact support quickly with order ID.
- Support: customersupport@thesash.in | +91-[xxxxxxxxx] (Mon–Fri, 10am–6pm)