Shipping Policy
Shipping Policy
At The Sash, we're committed to delivering your handcrafted pieces safely and efficiently. Here's everything you need to know about our shipping process.
Processing Time
Orders are typically processed within 4-6 business days. Handcrafted or made-to-order items may require additional processing time, which will be noted on the product page.
Shipping Methods & Delivery Times
Standard Shipping (India): 7-10 business days
Express Shipping (India): 4-6 business days
Delivery times are estimates and may vary based on your location and external factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. We offer free standard shipping on orders over โน2,000.
International Shipping
Currently, we ship within India only. For international shipping inquiries, please contact us directly.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your delivery progress.
Shipping Address
Please ensure your shipping address is complete and accurate. We cannot be responsible for orders shipped to incorrect addresses provided by the customer.
Delivery Issues
If your order doesn't arrive within the expected timeframe or if there are any issues with delivery, please contact us immediately and we'll help resolve the situation.
Questions?
If you have questions about shipping, please visit our Contact page or reach out to our customer support team.